NABC Convention Frequently Asked Questions

NABC member registration includes:

• NABC Convention bag
• NABC Convention gift
• Access to clinics and select meetings
• Opportunity to earn NABC PDS Certification
• Access to NABC MARKETPLACE
• NABC Welcome Reception ticket
• Free admission to the Reese’s College All-Star Game
• Option to purchase NCAA Final Four ticket (based on availability)
• Access to the NABC housing block (based on eligibility and availability – cost incremental)
• Free Registration for the NABC I’M A COACH’S KID program (12 years and younger)

NABC Convention companion passes include (limit 4):

The NABC Companion Pass cannot be purchased for anyone associated with your basketball program.

• NABC Convention bag
• Access to clinics and select meetings
• Opportunity to earn NABC PDS Certification
• Access to NABC MARKETPLACE
• NABC Welcome Reception ticket
• Free admission to the Reese’s College All-Star Game

Non-member registration includes:

• NABC Convention bag
• Access to clinics and select meetings
• Opportunity to earn NABC NABC PDS Certification
• Access to NABC MARKETPLACE
• NABC Welcome Reception ticket
• Free admission to the Reese’s College All-Star Game

Due to Houston’s unique multi-airport layout and a lack of affiliated transportation companies, no airport transportation will be provided during the 2023 NABC Convention. Houston’s METRORail light-rail system will provide complimentary transportation to and from NRG Stadium on Final Four Friday and on Final Four game days. No advance sign-up is required to utilize METRORail on game days; the trains will operate a free service for anyone with a NABC Convention credential.

Your assigned ticket tier can be found within your NABC Portal Account; follow the steps below.

• Once you have logged into your account, click on the profile icon.
• Click My Profile
• Click the pencil icon in the My Personal Information box
• Scroll down toward the middle of the page; your ticket tier assignment is located right above the header Other Information

There are three possible reasons why you are not being given the option to purchase a game ticket.

1. Your account has been flagged as being “Unverified.” If your account is marked “Unverified,” it means that you are currently holding a coaching position, and you have not provided the NABC with verification of your position. Verification of your coaching position is required every year. Check your verification status by following these steps:

• Log into your NABC Portal Account
• Click the profile icon in the top-right of the screen, then click “My Profile.”
• “My Info” should be highlighted in blue.
• Under the header “Personal Information,” click the pencil icon
• Scroll down the page to view your verification status

2. You have a previous ticket infraction, and your options to purchase tickets have been revoked.

3. The tickets based on your membership type are currently sold out.

Acceptable forms of verification are:

• Presented in the form of a letter; Your verification letter must be signed and dated by your Athletic Director, Principal, or Head Coach. Your letter must include the following information: your name, position title, and clarification if your position is full-time or part-time. Verification letters can be uploaded through your NABC Member Portal account or emailed to membership@nabc.com.

• An emailed copy of your athletic bio stating your name, position title, and clarification if your position is full-time or part-time.

• Lastly, the NABC will accept an email confirmation of your coaching position if your signature includes your school name and current coaching position.

Once your verification is received, it can take up to 72 hours (three business days) for your account to reflect the changes. You will be sent an email asking if you would like to purchase your allotted number of Final Four tickets once your verification status has been updated.

The number of allowable Final Four tickets depends on the coaching or non-coaching position, membership dues product purchased for the year, and the verification of the position of active members. Additional Final Four tickets are based on availability. Members seeking additional tickets over and beyond their allowable tickets should submit their requests via the NABC Member Portal under the Convention Resources tab.

Yes, the NABC membership staff will be able to reset your portal login. You will need to send a request for a portal login reset to Membership@NABC.com. The reset can take up to 24 hours.

1. Log into your NABC Portal Account.
2. Click the profile icon in the top-right of the screen, then click “Login.” Once logged into your account, move forward to step #3.
3. Click the profile icon in the top-right of the screen, then click “My Profile.”
4. “My Info” should be highlighted in blue.
5. Under the header “Personal Information,” click the pencil icon.
6. Click on the address you would like to update. Once you update the home or work address, you must click the blue highlighted “Validate and Save Address” link to save the changes.

Please contact NABC Membership Services at membership@nabc.com or (816) 878-6222.