Grow as a Coach, Develop as a Leader

NABC Convention FAQ

• What is the NABC Convention cancelation policy?

  NABC Convention registration fees canceled on or before January 28, 2022 are refundable but subject to a $50 administrative fee. Convention registration fees canceled between January 29 and March 1, 2022 are refundable but subject to a $125 administrative fee. Convention registration fees canceled on or after March 1 are non-refundable.

  The NABC does not resell Final Four tickets purchased by NABC members. If you cannot attend the Final Four games, you may list your ticket(s) on the Official NCAA ticket exchange at ncaa.com/exchange. This is the only approved method to resell Final Four tickets.

• What does NABC Convention registration include?

  NABC member registration includes:

  • NABC Convention bag
  • NABC Convention gift
  • Access to clinics and select meetings
  • Opportunity to earn NABC PDS Certification
  • Access to NABC MARKETPLACE
  • NABC Welcome Reception ticket
  • Free admission to the Reese’s College All-Star Game
  • Option to purchase NCAA Final Four ticket (based on availability)
  • Access to the NABC housing block (based on eligibility and availability – cost incremental)
  • Free Registration for the NABC I’M A COACH’S KID program (12 years and younger)

   

  NABC Convention companion passes include (limit 4):

  The NABC Companion Pass cannot be purchased for anyone associated with your basketball program.

  • NABC Convention bag
  • Access to clinics and select meetings
  • Opportunity to earn NABC PDS Certification
  • Access to NABC MARKETPLACE
  • NABC Welcome Reception ticket
  • Free admission to the Reese’s College All-Star Game

   

  Non-member registration includes:

  • NABC Convention bag
  • Access to clinics and select meetings
  • Opportunity to earn NABC NABC PDS Certification
  • Access to NABC MARKETPLACE
  • NABC Welcome Reception ticket
  • Free admission to the Reese’s College All-Star Game

• Can you explain the Final Four ticket tiers?

  Nearly 70 percent of NABC members are assigned tickets within Ticket Tier 4. Ticket Tier 1 is exclusively assigned to NABC Board of Directors members, while Division I head coaches and grandfathered emeritus members are assigned to Ticket Tier 2.

• I logged into my NABC Portal Account to register for the NABC Convention. Why am I not given an option to purchase a Final Four ticket?

  There are three possible reasons why you are not being given the option to purchase a game ticket.

  1. Your account has been flagged as being “Unverified.” If your account is marked “Unverified,” it means that you are currently holding a coaching position, and you have not provided the NABC with verification of your position. Verification of your coaching position is required every year. Check your verification status by following these steps:

  1. 1. Log into your NABC Portal Account.
     2. Click the profile icon in the top-right of the screen, then click “My Profile.”
     3. “My Info” should be highlighted in blue.
     4. Under the header “Personal Information,” click the pencil icon
     5. Scroll down the page to view your verification status

   

  2. You have a previous ticket infraction, and your options to purchase tickets have been revoked.

   

  3. The tickets based on your membership type are currently sold out.

• How do I submit a verification letter, and what should the verification state?

  The verification letter must be on your school/organization letterhead, stating your name, position and if your position is full or part-time. The letter must also contain the Athletic Director or Head Coach’s signature. You should scan your letter to Membership@nabc.com  or upload your verification through the NABC Member Portal.

• Will I be able to purchase a Final Four ticket after I submit my letter of verification?

  Once your verification is received, it can take up to five business days for your account to reflect the changes. You will be sent an email asking if you would like to purchase your allotted number of Final Four tickets.  Within 24 hours of your response, your ticket will be added to your NABC Member Portal account for purchase.

• Is it possible to purchase additional Final Four tickets above my allotment?

  The number of allowable Final Four tickets depends on the coaching or non-coaching position, membership dues product purchased for the year, and the verification of the position of active members. Additional Final Four tickets are based on availability. Members seeking additional tickets over and beyond their allowable tickets should submit their requests by clicking here.

• I am having trouble logging into my NABC Member Portal account. Can you reset my account?

  Yes, the NABC membership staff will be able to reset your portal login. You will need to send a request for a portal login reset to Membership@NABC.com. The reset can take up to 24 hours.

• My NABC Member Portal address and phone number need updating. How do I update my information?

  1. Log into your NABC Portal Account.
  2. Click the profile icon in the top-right of the screen, then click “Login.” Once logged into your account, move forward to step #3.
  3. Click the profile icon in the top-right of the screen, then click “My Profile.”
  4. “My Info” should be highlighted in blue.
  5. Under the header “Personal Information,” click the pencil icon.
  6. Click on the address you would like to update. Once you update the home or work address, you must click the blue highlighted “Validate and Save Address” link to save the changes.

• Need assistance?

  Please contact NABC Membership Services at membership@nabc.com or (816) 878-6222.